What is TrustRetain?
TrustRetain is a performance-based churn reduction platform for SaaS businesses. We automatically intercept cancellation attempts and offer customers pause options and discounts to keep them active.
How It Works
- Connect Your Stripe Account: Link your Stripe account securely. Setup takes less than 2 minutes.
- Replace Cancel Buttons: Swap your cancel buttons with our smart cancel flow URL. One simple integration.
- We Intercept & Save: When customers try to cancel, we automatically offer pause options and discounts.
- Pay Only for Results: After 14 days, if the customer is still active, we charge 20% of saved revenue.
Key Features
- Smart cancel flow interception
- Real-time churn analytics
- Stripe integration
- 14-day verification period
- Performance-based pricing
- Zero upfront costs
Pricing
Performance-based pricing: Pay 20% of saved revenue only. No setup fees, no monthly fees. If we don't save any churn, you pay nothing.
Example: If we save $1,000 in revenue and the customer stays active for 14+ days, you pay $200. If we save $0, you pay $0.
Frequently Asked Questions
- How does TrustRetain reduce churn?
- TrustRetain intercepts cancellation attempts with a smart cancel flow that offers customers pause options and discounts. We only charge 20% of the revenue we successfully save after a 14-day verification period.
- What does performance-based pricing mean?
- Performance-based pricing means you only pay when we successfully save churn. We charge 20% of the revenue preserved. If we don't save any churn, you pay nothing. No setup fees, no monthly fees.
- How do I integrate TrustRetain?
- Integration is simple: connect your Stripe account, replace your cancel buttons with our smart cancel flow URL. Setup takes less than 5 minutes and requires no code changes.
- What is the verification period?
- After we intercept a cancellation and save the customer, we wait 14 days to verify the customer is still active. Only then do we charge our 20% fee. This ensures you only pay for real, sustained saves.
Get Started
Ready to reduce churn? Sign up for free - no credit card required. Setup takes less than 5 minutes.